(Senior) Customer Success Manager (m/f/d)

Munich, Bavaria, Germany · CSM

Description

We are looking for world-class Customer Success Managers that can make a direct connection between a company’s strategic goals and how our solution is implemented. This involves determining the appropriate use cases, configuring our product, linking the changes in business metrics (KPIs) to an ROI model, and ultimately driving major business outcomes for your customers. Your passion will drive your customer’s success as well as Talentry’s.

As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale including ensuring renewals and expansion. You’ll drive the initial implementation and integration. You’ll educate established customers about new functionalities, best practices, industry developments and otherwise increase the value Talentry delivers to their organization. You will develop a deep understanding of customer engagement and the Talentry platform so as to create and evolve best practices around the technology.


Your responsibilities

Your profile


Our mission „Connecting people with organizations they love“ drives us every day to revolutionize the way talents and companies find each other. We enable organizations (such as ProSiebenSat. 1, OTTO, Henkel, Universal Music or Axel Springer) with the help of their employer brand and their employees’ social networks, to find the right people for their vacancies and to authentically communicate their employer brand.

Apply for this job