(Senior) Customer Success Manager (m/f/d)

Munich, Bavaria, Germany · CSM

Description

We are looking for world-class Customer Success Managers that can make a direct connection between a company’s strategic goals and how our solution is implemented. This involves determining the appropriate use cases, configuring our product, linking the changes in business metrics (KPIs) to an ROI model, and ultimately driving major business outcomes for your customers. Your passion will drive your customer’s success as well as Talentry’s.

As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale including ensuring renewals and expansion. You’ll drive the initial implementation and integration. You’ll educate established customers about new functionalities, best practices, industry developments and otherwise increase the value Talentry delivers to their organization. You will develop a deep understanding of customer engagement and the Talentry platform so as to create and evolve best practices around the technology.


Your responsibilities

Your profile

Talentry is a software company and has been one of the leading providers of cloud-based recruiting solutions since 2013. Talentry's recruitment marketing platform enables companies to tap new sources for potential applicants with the help of their employees' networks, to strengthen the employer brand sustainably by distributing relevant content and to build and maintain relationships with candidates. Talentry increases the productivity of multiple recruiting channels to match talent with suitable employers and helps companies overcome skills shortages. Its clients include numerous DAX companies as well as renowned international companies. Talentry is based in Munich and London and employs more than 50 people. Further information: www.talentry.com.


Apply for this job